We received many emails from our customers requesting for classes to be displayed in a list view on their booking page. To bring this awesom...

NEW! List view for class bookings NEW! List view for class bookings

We received many emails from our customers requesting for classes to be displayed in a list view on their booking page. To bring this awesome feature to you as soon as possible our development team has been working overtime. Now the List view option is finally here!


Sounds good! Where is?

You can switch to List view in the Settings > Preferences > Scheduling Rules tab under Class Rules section.











Show me an example of this List view!














Display or Hide days with no classes

In the list view, you can display or hide days that do not have scheduled classes. This option is located in the Settings > Preferences > Scheduling Rules tab under Class Rules section.





Bonus feature

You can also display cancelled class in the list. Simply cancel class from your calendar as usual and in the cancellation option select 'Display this cancelled class in your online schedule' and click 'Yes'.















on your booking page Cancelled class will be displayed









To view difference between List view and Calendar view see this help link.

Resource scheduling was the most anticipated feature of this year and it's finally here. Resource scheduling can be use...

New Feature - Resource Scheduling New Feature - Resource Scheduling














Resource scheduling was the most anticipated feature of this year and it's finally here. Resource scheduling can be used to reserve rooms or equipment which are linked to your services, preventing double bookings.

Let's get started.

First, you need to create resources

Adding resources is super easy, simply go to Settings > Resources and click "Add New Resource" button. Add as many resources as you'd like and specify their location.









For more information view our help link here.


Second, assign created resources to services or classes

Under Settings > Services edit your service and link resources based on location (same applies to classes).














For more detailed instructions click here.


Finally, booking with resources

From your calendar, in the new appointment window you will see new resource selection (system will automatically assign first available resource but you can select another one).
















Resource allocation from online bookings will be done automatically, resources will be assigned based on their availability.

For more details see out quick help guide.


Overview of resources in calendar

View booked resources in one quick glance from your BookSteam calendar.











For more info click here.


Another ground breaking feature from BookSteam that helps your business with resource management. For a complete resource scheduling tutorial click here: http://booksteam.com/Support.aspx?sid=1130

We're starting off 2017 with a bang! Two awesome new features have been added to BookSteam: ability to add multiple services to an appo...

Adding Multiple Services To An Appointment + Service Groups Adding Multiple Services To An Appointment + Service Groups

We're starting off 2017 with a bang! Two awesome new features have been added to BookSteam: ability to add multiple services to an appointment and service groups!

Adding multiple services to an appointment
Some businesses require the ability to add more than one service to a single appointment. With our latest feature, you're now able to do just that, add many services to a single appointment with the ability to modify staff, time, duration and price, on a fly. To get started view our help link at http://booksteam.com/Support.aspx?sid=1&aid=1126&s=How-to-add-multiple-services-to-an-appointment











Service Groups
With service groups you are able to group services you perform together, such as wash, color and blow-dry. You can also add 'available time' to the service group (in between services) which will open up that time for other bookings. Adding service group to the calendar is easy, in the calendar tab simply click 'add new appointment' and under Service select created service group. For more details follow our help guide at http://booksteam.com/Support.aspx?sid=1127


We’ve got some exciting news for all the ecommerce businesses out there. Today we released a new feature, promotions, or mo...

Promotion Codes Promotion Codes














We’ve got some exciting news for all the ecommerce businesses out there. Today we released a new feature, promotions, or more specifically - advanced promotional codes. You’ll want to use this as soon as you hear how useful this feature is and how it can spur your revenue.


This simple, yet effective, marketing strategy gives your customers yet another reason to book your services. What promotional codes can do is market your services on your ecommerce site with a special discount. This discount is linked to a specific code that allows customers to get the offer.


Promotional codes, also known as discount or coupon codes, consist of numbers and/or letters (e.g. ‘50OFF’) that you choose yourself. These special codes are extremely successful as they urge people to book, which is good for both your business and your customers. They are also very easy to use, so even less computer savvy individuals will be able to enjoy this feature. But don’t take our word for it, scientific research has confirmed that incentives such as these affect people’s happiness and their overall approach to shopping/booking. What’s also great, promotional codes work well with both, returning and first-time customers.


What are the key features of these promotional codes?

- Promo codes can be linked to the specific services, classes, staff members and locations (even if locations are in different timezones).
- Selected discount can be a percentage or a fixed dollar amount.
- Code availability (when code can be used) can have a date range, set hours or selected days (e.g. Monday, Wednesday, Friday).
- Booking window (for the days services can be booked online) can also have date ranges, set hours and various days.
- Code usage limit can be set on a global scale or per client.


Show me how to create a Promo code

For detailed instructions on how to create a promotion code and other tips and tricks please see our support help link at https://booksteam.com/Support.aspx?sid=1121

So, what’s your excuse? Jump on the bandwagon and start promoting!

Another major feature release: multi languages! We've translated client side  booking page  and clients' management panel ...

BookSteam is now available in multi languages BookSteam is now available in multi languages










Another major feature release: multi languages! We've translated client side booking page and clients' management panel into French (Français), Spanish (Español), Italian (Italiano), Portuguese (Português), Russian (Русский), Norwegian (Norsk), Chinese (中文), Japanese (日本語) and German (Deutsche). We will be adding more languages in the near future, stay tuned.


Where is it?

Multi language preference is located in the Marketing>Mini Webpage tab under 'Language Preference'.








What if my customers speak different languages?

Not a problem, you can let your customers choose their preferred language by enabling additional languages.











Once enabled, your customers will be able to select their preferred language on your booking page.   











Please note, that administrative back-end of the BookSteam account is still in English (we're planning to offer translations in the near future).

If you have any questions or feedback drop us a line.

When a client books online they are asked to provide a valid email address to create a unique profile (where they can view, cancel or resch...

Merging Duplicate Client Profiles in BookSteam Merging Duplicate Client Profiles in BookSteam

When a client books online they are asked to provide a valid email address to create a unique profile (where they can view, cancel or reschedule their bookings). Sometimes the same client may end up with duplicate profile records because they signed up multiple times using different email addresses. When that accurs, you can simply merge duplicate profiles into one account. All data (booking history, notes, packages and gift certificates) will be combined as well. 

Navigate to the 'Clients' tab, select duplicate client profile and click 'Merge' button.









For detailed help article, please follow this link:
https://booksteam.com/Support.aspx?sid=2&aid=1115&s=merging-duplicate-client-profiles

Another awesome feature from our development team! You can now fully customize the look and feel of your BookSteam scheduling mini we...

New! Customize Your Booking Webpage New! Customize Your Booking Webpage

Another awesome feature from our development team! You can now fully customize the look and feel of your BookSteam scheduling mini webpage to match your business aesthetics. Personalize the booking interface with custom colors, styles and fonts with ease.



Desktop/Full Site booking page customization

To customize Desktop version of your booking page, navigate to the Marketing > Look and Feel > Desktop tab.











To preview your changes click the 'Preview mini webpage' button or simply refresh your already opened scheduling link.








To save your changes click 'Save' button.


Mobile booking page customization

To customize Mobile version of your booking page, navigate to the Marketing > Look and Feel > Mobile tab.










To preview mobile version load your mini webpage link on your mobile device.
























To save your changes click 'Save' button.

Google two-way calendar sync feature finally comes to BookSteam! It is a known fact that Google calendar is a  very pop...

New! Two-Way Sync with Google Calendar New! Two-Way Sync with Google Calendar

Google two-way calendar sync feature finally comes to BookSteam!

It is a known fact that Google calendar is a  very popular online calendar application loaded with awesome features. So we realized that creating a two-way sync between your booksteam events and your google calendar would be the perfect fit! 


Google calendar is heavily integrated with the Android platform, which comes especially handy with your staff members being able to sync BookSteam with their Android mobile devices.


One-Way vs Two-Way Sync

With our one way sync feature you are able to synchronize your BookSteam events directly into your Google calendar, however, events created in Google calendar do not reflect back to BookSteam.

Two-Way sync allows your events (appointments, classes and blocked time) to be synced between BookSteam and Google calendars both ways. This means, appointments created in Google calendar will appear in BookSteam and vise versa.  


How to set it up

To learn more about two-way sync configuration and setup, view our help article here at https://booksteam.com/Support.aspx?sid=1110&aid=1111&s=setting-up-two-way-sync-with-google-calendar 

Related article:
Google Two-Way Sync - Everything You Need To Know

We have just added a new exciting feature: double booking. It's now possible for staff members to double book and make overlapping appo...

New Feature - Double Booking New Feature - Double Booking

We have just added a new exciting feature: double booking. It's now possible for staff members to double book and make overlapping appointments or classes at any given time.

There are two ways you can make a double booking:

1) Simply, click and drag an existing first appointment directly onto the second appointment (the time slots will automatically adjust and split).












2) Click the time slot close to the existing booking and select add appointment. In the new appointment window, review all the details and select the preferred time. If another event has been booked in this time range, a red warning sign will appear instructing you that you're about to make a double booking.

















Click 'Save' button and you're done, appointments will automatically adjust and split. Here is an example with two overlapping appointments and a class.











Note: Double booking can only be made offline by staff members manually, directly from the calendar.

- New website design released, check it out at http://booksteam.com - Under Settings>Preferences>Scheduling Rules>Clien...

May updates and changes May updates and changes








- New website design released, check it out at http://booksteam.com

- Under Settings>Preferences>Scheduling Rules>Clients' Additional Details option new 'Country' selection has be added.

- Added 'Country' drop box to the client profile.

- Under client profile you can now set a password.

- In the client profile, under Activity tab, font size can be viewed in smaller size (to see longer words).

- In the final step on the scheduling mini webpage (desktop version), the button 'Confirm' has been renamed to 'Book Now'.

- In the Statistics tab, a bug not showing multiple months has been fixed.

- BookSteam logo has been removed from the top right corner in the online mini webpage.

- 'New here?' link has been added to the top right corner of the mini webpage for customers to be able to register.

- Wording "This booking is not yet confirmed. To finalize the booking, click the "Book Now" or "Pay" button." has been added to the mini webpage in the final step of the Summary page (desktop version).

- Wording "This booking is not yet confirmed. To finalize the booking, click the "Confirm" or "Pay" button." has been added to the mini webpage final step Summary page (mobile version).

- Time zone selection has been added, see our blog post here.